Please meet at the Cultural Centre Public Pontoon, Cultural Centre Boardwalk, South Brisbane. The pontoon is located on the riverside boardwalk, just outside the Art Gallery/Gallery of Modern Art Cultural precinct, Southbank. 

You must check-in no later than 15 minutes prior to the cruise departure time. Boarding opens 30 minutes prior to departure.

No. However food and drinks are available to purchase at Lone Pine.

Alternativly, the VIP package includes morning tea, and refreshments (including a cheese platter) on the return journey.
 

No, there is no hotel pick-up available, you will need to make your own way to the departure point.

No, this tour doesn't include koala holds.

These are now only available for purchase at Lone Pine Sanctuary Experience Hut on the day of your visit.  The availability for this experience will vary daily, depending on the needs of the koalas.

While the boat itself and Lone Pine are both accessible to wheelchairs, it should be noted that there are 28 steps to climb after departing the cruise. Hence this activity is bets suited to those with some mobility.

Visitors to Lone Pine Koala Sanctuary should be aware that the sanctuary is situated on hilly terrain, which has resulted in certain areas being unsuitable for unassisted wheelchairs. To ensure that all guests have an enjoyable experience, alternative routes are available for those with limited mobility.

It is important to note that some areas of the sanctuary, such as the kangaroo reserves and sheepdog/barn area, have unpaved paths and may not be accessible for all types of wheelchairs or mobility assistive devices. Lone Pine Koala Sanctuary strives to provide a welcoming and accessible environment for all visitors, and guests are encouraged to inform staff if they have any specific accessibility needs or concerns.