Once you have added your trips to your pass, simply show the driver your booking number when it’s time to board the coach (no need to print anything out - your phone is fine!). Make sure to have some photo ID handy in case you are asked to present it.

You will be able to re-book the trip, however you won’t receive any additional days.

No. Each pass is unique to the person it was originally issued to. If you no longer need your pass, please call 1300 473 946 for assistance.

We recommend you bring a charging cable and your favourite device to take advantage of our in-seat USB chargers and free WiFi. We also recommend you bring earphones, a jumper, a bottle of water – and, depending how long your trip is, a blanket, a pillow, and ear plugs.

You can bring two pieces of checked baggage at a maximum of 20kg (44lb) each. You’re also entitled to one piece of hand luggage at a maximum of 8kg (17.6lb).

You can bring three additional items of checked baggage weighing a maximum of 20kg (44lb) each at a cost of $10 per item. After those additional three items, extra baggage will be charged at standard freight rates.